What Shipping Methods Are Available?
We only use couriers to deliver your packages. Unfortunately we don’t have a pick up point where you can collect your orders from. Couriers we use are RTT, The Courier Guy and Bex Couriers
How Long Will it Take To Get My Package?
After your order has been placed, we require 1-2 days to process your order at the warehouse. Usually orders will be delivered anywhere from 2-5 days after you have placed your order. Delivery to areas out of main cities / rural or out landing areas could take a bit longer. See below for more info.
How Do I Track My Order?
Once your order has left the warehouse we will email you a tracking number with a url to allow your to track your order. Keep a look out in your inbox for this email which will provide your with all the relevant information.
How do I pay for my order?
We use secure payment gateways PayFast and Ozow (use to be i-Pay). We theses two payment gateways you can pay via debit card, credit card, Bitcoin and Instant EFT. If you don’t like using these payment gateways and prefer to do a Bank EFT please selct the Bank EFT option. After completing your order a summary page will appear with our banking details to allow you to do a Bank EFT.
It is very important to note that if you select Bank EFT option please email us your proof of payment to firstname.lastname@example.org. We will also not process any order unless your payment reflects in our account. Depending on which bank you bank with this could increase the processing time before your order gets shipped from the warehouse.
How Should I to Contact if I Have Any Queries?
You can call us, Whatsapp us or sms us on +27(64) 510 78514. Alternatively you can email us on email@example.com
Do I Need an Account to Place an Order?
Yes, it is necessary to create an account. This way we can make sure that the information that you have provided will allow us to delivery your package / order to the correct person.
Can you provide me with a quotation?
Yes, if you are looking to purchase a few items and would like a quotation, please email us on firstname.lastname@example.org