Invoices and deliveries will only be processed once payment has been cleared in Awesome Gadgets bank account. See the Awesome Gadgets T&C’s Payment Policy document for more information.

You acknowledge that the delivery of your order may be impacted by events beyond Awesome Gadgets control such as adverse weather conditions, flight delays, vehicle break downs or industrial action.

Awesome Gadgets is not liable for late deliveries of products purchased through Awesome Gadget’s website (www.awesomegadgets.co.za) or through orders placed through Bid or Buy. Awesome Gadgets will however try to ensure a smooth delivery process.

Customers should receive an email once their order has been collected by the courier with a tracking number to allow customers track their order. Processing of orders can take 1-3 days depending on stock location. Please allow at least 3-5 working days for delivery in main cities and 5-7 days for remote area deliveries.

Deliveries will be scheduled in accordance with the weekly delivery schedule detailed in Addendum A.
Exceptions:
1. Stock shortages may result in delays or part delivery of orders.
2. Public holidays or extraordinary events may result in temporary adjustment of the delivery                      schedule

Orders for Collection from Premises :
For security reasons we can not allow orders to be collected from our premises

Orders for Delivery by our Courier (Cape Town central and surrounding):
Orders for a total value of over R1000.00 incl. VAT will be delivered free of charge if your area is covered by our courier.

Orders under R1000 to Major centers, Minor centres, and outlying areas:
Orders with a total value of under R1000.00 incl. VAT will be charged a delivery fee of R110 incl. VAT in addition
to the appropriate rate illustrated in Addendum B.
• Extra surcharges will be for customers account eg fuel, outlying area, driveaway surcharge fees.
• By default, parcels will be sent with the most cost effective service, unless otherwise specified by the
customer.

Orders over R2000 to Major centers, Minor centres and outlying areas:
Orders with a total value of over R1000.00 incl. VAT, will not be charged a delivery fee, appropriate rate as
illustrated in Addendum B.
• Extra surcharges will be for customers account eg fuel, outlying area ,drive away surcharge fees.
• By default, parcels will be sent with the most cost effective service, unless otherwise specified by the
customer.

Addendum A: Weekly Delivery Schedule for Cape Town- Subject to change at anytime

This chart details the broad outline of our weekly delivery schedule and may provide clients with an indication of when they may expect delivery.

Addendum B: Courier Service Allocation & Tariff Breakdown
• Courier shipments are automatically allocated to a free shipping service based on their weight.
• Volumetric weight is calculated through a volumetric weight calculator. Costs are based on the highest
value between volumetric and physical weights.
• Shipping services each have different lead times.
• Clients may request a more efficient service when placing the order and will be charged the
corresponding delivery charge.
• Costs and lead times will vary according to destination of the shipment.
• Charges are only valid for deliveries within South Africa, please contact us for a quotes on any shipments to alternative areas or special services.

To Major Centres :
Cape Town, Johannesburg, Durban, Port Elizabeth

* Overnight Express   Delivery before 12.00am next working day
** Normal Air                Delivery within 2-3 working days
*** Road Freight           Delivery within 3-7 working days (only deliver on Monday, Wednesday, Friday)

To Minor Centres :
Bloemfontein, Pietermaritzburg, Pretoria, East London, George, Kimberley

* Overnight Express  Delivery before 11.00am on 2nd working day
** Normal Air               Delivery within 2-3 working days
*** Road Freight         Delivery within 3-7 working days (only deliver on Monday, Wednesday, Friday)

To Outlying Areas :
Includes all areas not listed in Major or Minor Centres and any destinations which are more than 50Km away from the Centres.

* Overnight Express  Delivery before 11.00am on 2nd working day (certain areas excluded due to
irregular routing requirements – Call for more info)
** Normal Air               Delivery within 2-3 working days (certain areas excluded due to
irregular routing requirements – Call for more info)
*** Road Freight          Delivery within 3-7 working days (only deliver on Monday, Wednesday, Friday)